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Didn't realise how much a formal letter actually changes things until I saw it happen with a stubborn client. Night and day compared to my own reminder emails

A gym, a pool, a jacuzzi, and a chef named Ted plating dinner for the house, this is not most people's mental image of a drug rehab, but it is an accurate one of Alpha Recovery Center in Lancaster, California

The whole thing felt a lot less awkward once it wasn't me personally contacting the client anymore. Made a genuinely difficult situation much easier to deal with

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Group felt like the last thing I wanted when I started IOP, and it turned into the thing I looked forward to most. Heidi remembered small details about my life that I had only mentioned once

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Chef Ted's three meals a day mattered more than I expected during my residential stay, along with a set wake up time and real structure for once. Crystal ran morning check ins that kept me honest before I could talk myself out of anything

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Gladstone sits in the Northland, north of the Missouri River, where crossing into downtown means using one of a limited number of bridges