Voice AI can sometimes get details wrong, like mixing up order numbers B3172...

https://ericksexcellentblog.image-perth.org/what-s-the-difference-between-a-wrong-sentence-and-a-wrong-action-in-voice-ai

Voice AI can sometimes get details wrong, like mixing up order numbers B3172 and B3712. This blog explores how techniques like identifier readback and risk-tiered verification help catch mistakes early