Family monitored medical alarm response protocols

https://wiki-coast.win/index.php/Family_monitored_medical_alarm_response_protocols

When my grandmother's alarm goes off, our family gets a text within seconds, then a live operator joins a group call to assess the situation—if she's disoriented or can't speak, emergency services are dispatched immediately, with me as the secondary contact following a pre-set care plan that includes medication lists and hospital preferences.