After testing AI customer service platforms for years, I’ve seen how 'assist vs...

https://www.active-bookmarks.win/after-testing-ai-customer-service-platforms-for-years-i-ve-seen-how-70

After testing AI customer service platforms for years, I’ve seen how 'assist vs resolve' changes the game. In 2026, top tools automate up to 70% of routine tasks within a week, cutting costs to as low as $0.30 per interaction