After testing AI customer service platforms for years, I can tell you that 70%...

https://tiny-wiki.win/index.php/Talent_Readiness_at_20%25:_What_Skills_Does_a_CX_Team_Actually_Need%3F

After testing AI customer service platforms for years, I can tell you that 70% automation in just 7 days isn’t just a claim—it’s possible with the right setup. But here’s the catch: many tools assist agents instead of resolving issues outright