A clunky workflow can be more than a daily headache—it can point to a business...

https://www.inc.com/benjamin-laker/why-the-best-business-ideas-come-from-the-messiest-workflows/91350475

A clunky workflow can be more than a daily headache—it can point to a business idea. When teams use five tools for one task or spend hours manual chasing, work slows and costs rise